HAITIMA CORPORATION

Official Website Privacy Policy

Effective Date: August 18, 2026
Version: V2.0

1. Purpose and Scope

HAITIMA CORPORATION (“HAITIMA”, “we”, “us”, or “the Company”) respects your privacy and is committed to protecting personal data submitted through our official website.

This Privacy Policy explains how HAITIMA collects, processes, uses, stores, and protects personal data when you:

  • submit a Contact Us inquiry;
  • submit a Request for Quotation (RFQ);
  • request product information, samples, or technical support;
  • communicate with us regarding products or business cooperation; or
  • use other functions of our official website that require you to provide personal data.

Our website is primarily intended for business-to-business (B2B) communications.

The primary purpose of collecting personal data through our inquiry and RFQ forms is to understand and respond to your specific business request.

We do not use personal data submitted through an inquiry or RFQ solely because the inquiry was received for unrelated marketing or other purposes.

2. Personal Data We May Collect

Depending on the nature of your request, we may collect the following information:

2.1 Information You Voluntarily Provide

When you submit an inquiry, RFQ, technical support request, or other business communication, we may collect:

  • Full name
  • Company name
  • Department
  • Job title
  • Business email address
  • Business telephone number
  • Company address
  • Country or region
  • Product or application requirements
  • Technical specifications
  • Quantity or project information
  • Other information voluntarily included in your message

Please do not submit passwords, payment card information, government identification numbers, health information, or other sensitive personal information unless it is specifically required and requested by HAITIMA.

2.2 Technical Information

When you visit our website, certain technical information may be automatically collected, such as:

  • IP address
  • Browser type and version
  • Operating system
  • Access date and time
  • Pages visited
  • Referring URL
  • Technical log information

Such information is primarily used for website operation, security, troubleshooting, and performance improvement.

3. Purposes of Collection and Use

HAITIMA collects and uses personal data only to the extent reasonably necessary for the purposes for which it was provided.

The primary purposes include:

  1. Responding to your inquiry or RFQ
    To understand your requirements and provide product information, pricing, availability, technical information, samples, or other requested assistance.
  2. Evaluating business requirements
    To determine the appropriate HAITIMA product, technical solution, sales channel, or service contact for your request.
  3. Business communication and follow-up
    To communicate with you regarding the specific inquiry, quotation, project, product, or service that you have requested.
  4. Order and contract processing
    If your inquiry results in an order or business relationship, your information may be further processed as necessary to fulfill orders, provide services, manage logistics, issue documents, and perform contractual or legal obligations.
  5. Technical support and after-sales service
    To provide technical assistance, product support, warranty service, or other services related to your request or an existing business relationship.
  6. Website security and operation
    To maintain website functionality, prevent abuse, detect security incidents, and improve website performance.
  7. Legal and regulatory compliance
    To comply with applicable laws, regulations, court orders, customs requirements, export control requirements, tax obligations, and other legitimate legal requirements.

4. Use of Inquiry and RFQ Information

Information submitted through an inquiry or RFQ is collected primarily for the purpose of handling that specific request.

If an inquiry, quotation, project, or proposed business relationship does not result in an order or other business relationship, HAITIMA will not use the personal data submitted for that request for unrelated marketing purposes merely because the information was provided to us.

For example, HAITIMA will not automatically add an RFQ contact to a marketing mailing list solely because the person submitted an RFQ.

If HAITIMA wishes to use personal data for a separate marketing purpose, such use will be conducted only where permitted by applicable law and, where required, with the appropriate notice or consent.

5. Period, Territory, Recipients, and Methods of Use

5.1 Retention Period

HAITIMA retains personal data only for as long as reasonably necessary to fulfill the purpose for which it was collected, including:

  • responding to and completing the relevant inquiry or RFQ;
  • completing necessary business, technical, accounting, legal, or contractual procedures;
  • handling potential disputes or legal claims; and
  • complying with applicable legal or regulatory retention requirements.

When the specific purpose has been fulfilled and there is no continuing legal, contractual, operational, or legitimate business need to retain the information, HAITIMA will delete, anonymize, or otherwise appropriately dispose of the personal data in accordance with applicable law and our internal data retention procedures.

5.2 Geographic Scope

Personal data may be processed in Taiwan and, where necessary to handle your specific request, in other countries or regions where HAITIMA, its relevant affiliates, authorized distributors, agents, or service providers operate.

5.3 Recipients

Personal data may be accessed or provided only to parties reasonably necessary for the purposes described in this Policy, including:

  • authorized HAITIMA employees;
  • relevant HAITIMA group companies or regional offices;
  • authorized distributors or agents;
  • technical service providers;
  • website hosting and IT service providers; and
  • other service providers acting on HAITIMA’s behalf.

Where your inquiry concerns a specific country or region, we may provide the necessary contact and inquiry information to the appropriate HAITIMA group company, regional office, authorized distributor, or agent so that your request can be properly handled.

Such parties may use the information only to the extent necessary to perform the relevant business or service function.

5.4 Methods of Processing

Personal data may be processed electronically or through other appropriate means, including collection, storage, retrieval, internal communication, business communication, and transmission to relevant parties as necessary to handle your request.

6. Cross-Border Transfers

Because HAITIMA operates internationally, information necessary to handle a customer’s request may occasionally be transferred across national borders.

For example, an inquiry submitted by a customer in one country may need to be handled by a HAITIMA regional office, authorized distributor, or technical team located in another country.

Any such transfer will be limited to information reasonably necessary for the relevant business purpose and will be conducted in accordance with applicable personal data protection laws.

HAITIMA does not transfer personal data internationally for unrelated purposes merely because such information is available to us.

7. Marketing Communications

HAITIMA distinguishes between business communications relating to a customer’s request and general marketing communications.

If you submit an RFQ or inquiry, we may contact you regarding that specific request, including clarification questions, quotations, product information, technical information, delivery arrangements, or follow-up related to the request.

This does not automatically mean that you have subscribed to marketing communications.

If you separately subscribe to HAITIMA newsletters or other marketing communications, we may use your contact information for those communications in accordance with applicable law.

You may unsubscribe from marketing communications at any time.

8. Cookies and Website Technologies

Our website may use cookies and similar technologies for purposes such as:

  • essential website functions;
  • website security;
  • remembering user preferences;
  • analyzing website traffic; and
  • improving website performance and user experience.

Where third-party analytics or other services are used, those services may process technical information in accordance with their respective privacy policies and applicable laws.

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functions.

9. Data Security

HAITIMA takes reasonable technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, loss, destruction, or other improper use.

Depending on the nature of the information and the applicable systems, security measures may include:

  • SSL/TLS encryption for data transmission;
  • access controls based on business necessity;
  • authorization and authentication mechanisms;
  • system monitoring and security assessments;
  • vulnerability management;
  • data backup and recovery procedures; and
  • internal confidentiality and data protection requirements.

No method of transmission or storage can be guaranteed to be completely secure. However, HAITIMA will take reasonable measures to protect personal data against foreseeable risks.

10. Personal Data Security Incidents

If HAITIMA becomes aware of a personal data security incident that may affect your rights or interests, we will take appropriate measures to investigate, contain, remedy, and prevent recurrence of the incident.

Where notification is required by applicable law, HAITIMA will provide appropriate notification to affected individuals or relevant authorities in accordance with the applicable legal requirements.

11. Your Rights

Subject to applicable law, you may have the right to:

  1. inquire about whether HAITIMA holds your personal data;
  2. request access to or a copy of your personal data;
  3. request correction or supplementation of inaccurate or incomplete information;
  4. request cessation of collection, processing, or use of your personal data where legally applicable;
  5. request deletion of your personal data where legally applicable; and
  6. withdraw consent where processing is based on consent.

Please note that certain information may need to be retained where required by law or where retention is necessary to establish, exercise, or defend legal rights.

To exercise these rights, please contact HAITIMA using the contact information provided in Section 14.

HAITIMA may request reasonable information to verify your identity before processing a personal data request.

12. If You Choose Not to Provide Personal Data

Providing personal data through an inquiry or RFQ form is generally voluntary.

However, if you do not provide information that is reasonably necessary to process your request, HAITIMA may be unable to:

  • identify the appropriate contact person;
  • understand your product or technical requirements;
  • provide a quotation;
  • respond to your inquiry; or
  • provide the requested products or services.

We will only request information that is reasonably relevant to the purpose of your request.

13. Changes to This Privacy Policy

HAITIMA may update this Privacy Policy from time to time to reflect changes in our website, business operations, applicable laws, or data protection practices.

When material changes are made, HAITIMA will publish the updated version on its official website and update the effective date.

The current version published on the website will be regarded as the applicable version for website users.

14. Contact Information

If you have questions regarding this Privacy Policy or wish to exercise your personal data rights, please contact:

HAITIMA CORPORATION
8F., No. 201, Sec. 2, Tiding Blvd., Neihu District, Taipei City 114, Taiwan (R.O.C.)

Email: haitima@haitima.com.tw
Telephone: +886-2-2658-5800
Fax: +886-2-2799-7766

15. Important Notice for Website Inquiry and RFQ Users

When submitting an inquiry or RFQ, please provide only information that is relevant to your request.

HAITIMA uses the information you provide primarily to understand and respond to your specific business requirements.

Your submission of an inquiry or RFQ does not automatically constitute a subscription to marketing communications, and an unsuccessful inquiry or quotation will not by itself cause your personal data to be used for unrelated marketing purposes.

Where further use is legally permitted and necessary, HAITIMA will handle the information in accordance with applicable privacy and data protection laws.